How to Fix a PS5 Controller That Won’t Turn On

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Table of Contents

  1. Check the Battery and Charging Cable
  2. Reset the Controller
  3. Update the Controller Firmware
  4. Inspect the Charging Port
  5. Contact PlayStation Support

Introduction

Your PlayStation 5 controller is a vital part of your gaming experience. But when it stops turning on, it can be a frustrating setback. This article will provide in-depth solutions to help you fix your malfunctioning PS5 controller and get back to gaming.

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Main Body

1. Check the Battery and Charging Cable

The most common cause of a PS5 controller not turning on is a depleted battery or a faulty charging cable. First, make sure the controller is fully charged by connecting it to your PS5 console or a USB charger. If the controller still doesn’t turn on, try a different charging cable to rule out any issues with the cable itself.

2. Reset the Controller

Sometimes, a simple reset can resolve the problem. To reset your PS5 controller:

  1. Locate the small reset button on the back of the controller, near the L2 button.
  2. Use a paperclip or a similar fine object to press and hold the reset button for at least 5 seconds.
  3. Release the reset button and wait a few minutes before attempting to turn on the controller again.

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3. Update the Controller Firmware

Outdated controller firmware can lead to various issues, including difficulty turning on. To update the controller firmware:

  1. Connect your controller to your PS5 console via USB.
  2. Go to Settings > Accessories > Controllers in the console’s menu.
  3. Select the Update Controller Software option.
  4. Follow the on-screen instructions to complete the firmware update.

4. Inspect the Charging Port

If the above solutions haven’t worked, inspect the charging port on the controller. Dirt or debris can accumulate in the port, preventing the controller from making proper contact when charging. Use a cotton swab or a soft brush to gently clean any visible debris.

5. Contact PlayStation Support

If you have tried all the troubleshooting steps above and your PS5 controller still won’t turn on, it may require professional repair. Contact PlayStation Support through their website or phone line. Be prepared to provide information about the controller’s make, model, and any troubleshooting steps you have already attempted.

How To Fix Ps5 Controller Not Turning On

Conclusion

By following these troubleshooting steps, you should be able to fix a PS5 controller that won’t turn on. If the issue persists, contacting PlayStation Support for further assistance is recommended. By keeping your controller in good condition and addressing any issues promptly, you can enjoy uninterrupted gaming sessions on your PS5.